c-spin logoChicago Software Process Improvement Network

 (C-SPIN) Meeting 

AT&T Center Campus

AT&T Institute 2501 W. Eagle Way at

 Lakewood Blvd and Eagle Way, Hoffman Estates, IL 60192

Be sure to check the C-SPIN website (http://c-spin.net/) to confirm details.

          Wednesday, June 3, 2009 

6:00 - 7:00 PM – Atrium: Registration, Networking, & Light Refreshments

6:20 - 6:40 PM – Birds-of-a-Feather Topic - [To be announced prior to meeting]  

7:00 - 8:30 PM – Auditorium: Presentation

8:30 - 9:00 PM – Auditorium: Additional Q&A and discussion


Program:  Establishing a Goal-Based Measurement Program

Presenters:  Cheryl Saar, Allstate Insurance

Marty Safirstein, Allstate Insurance




Many software development organizations understand the importance of taking measurements, but they do not always understand how best to use them. Often, measurements are taken for the sake of measurement, but do not necessarily lead to changes or improvements.  Measurements should be taken with a well-defined purpose.  This presentation explores establishing a measurement program that focuses on goal-based metrics.  It covers the various uses of metrics, how to identify and create well-defined goals following the S.M.A.R.T. goal definition technique, the goal-question-indicator-metrics approach to defining and reporting on goal-driven metrics, and considerations in implementing an organizational measurement program. 


About the Presenters

Cheryl Saar is the manager of the Process and Quality Measurements team at Allstate Insurance.  Cheryl has over 25 years of IT experience in estimation, metrics, project and people management, software development, testing, education, and technical telephone and onsite support.  She has previously presented measurement topics at ICSPI, Software Process Symposium, and IT Financial and Asset Management Summit conferences.


Marty Safirstein has over 30 years experience in information systems. He is currently participating in the development and deployment of the requirements management process and measurement reporting for his department.  He has previously presented at the Information Management Forum, the IT Financial Asset Management Summit, and International Conference for Software Process Improvement conferences.


Driving and Parking Directions

            From I-90 Northwest Tollway, exit North on Barrington Road. Take Barrington Road to Lakewood Blvd (2nd light) and turn East (right) onto Lakewood Blvd.  Turn right into the AT&T Campus Center’s West Employee Entrance (the first entrance past Eagle Way) and follow the signs to the West Parking Structures.

            Parking in covered lot W3 is recommended.  Look for parking spaces near the west entrance/exit of parking structure W3.  Then walk west from the parking structure to the Institute Building to the main door, which has a big ENTRANCE sign over the door.  The Institute is approximately 100 yards from the parking structure--back across the road you came on.  Visit http://www.c-spin.net for a map of the AT&T Campus Center.  (Additional parking is available in covered lot W2 as well as upper level parking lot W1.) 

About C-SPIN

               C-SPIN is a leadership forum for the free and open exchange of software process improvement experiences and practical ideas. We promote achieving higher levels of process maturity, software quality, and mutual respect. Companies, academic institutions, government organizations, and individuals are invited. For information about C-SPIN or the steering committee, contact Karen Mermel at kmermel@yahoo.com.

               To receive future announcements electronically, register your e-mail address (include name, personal email address, company, and phone number) http://c-spin.net/newsletter/



July and August

            C-SPIN will be on summer break.  Watch for future announcements about programs for September, October and November.