Chicago Software Process Improvement Network
(C-SPIN) Meeting
August 2002

  Organizational Culture and How It Impacts Process-level Change
Janice Nelson, RODC
Organization Excellence, Inc


Conceptually, organizations have three "levels" - an organization level (strategic, design/structure, and leadership interventions), a process level (process improvement, innovation, and reengineering interventions), and an individual, job performer level (coaching, performance management and training interventions). On August 1, 2002, Janice Nelson, RODC, will describe organizational culture (Schein's view) and how it impacts organizations, including the process-level. Janice will review:


Janice Nelson, RODC, is graduate adjunct faculty at Benedictine University where she teaches Organizational Culture. She is founder and President of Organization Excellence, Inc., ( a young OD/Training Consulting Company. In 2001, Janice authored a new guide, Determine If You Need an OD Consultant, designed to help business leaders and managers, consultants, and their educators improve cognitive processes for recognizing symptoms their organizations need (and are ready for) different OD/OB/management consulting interventions. She has an MSMOB from Benedictine University, a BA in the Teaching of Speech Communication and English from the University of Illinois in Champaign, Type 9 IL State Teaching Certification, certification as a human performance engineer, and is a Registered OD Consultant (RODC) with the OD Institute. She has a background rich in unique and varied cultural experiences. She has worked as an internal consultant (training and OD-related for nearly 20 years), an external consultant, a multimedia game designer/project manager, webmaster, instructional designer/performance technologist and human performance engineer, high school Speech and Theatre teacher and model/actress, author, and construction splicing supervisor. She is a member of ODI, CODIC, ODN, and ASTD.