Chicago Software Process Improvement Network

(C-SPIN) Meeting


See the list of future meetings and locations later in this announcement.

Bookmark your calendars now.


Thursday January 6th, 2005


Networking 6:00-7:00 PM

Presentation 7:00-8:30 PM


Vernon Area Public Library

300 Olde Half Day Road

Lincolnshire, IL 60069




Building Personal Resilience for Turbulent Times

Carol Lischalk, MA  /   Creative Interchange Institute, Inc



Resilience…the ability to bounce back. Economic uncertainties. Downsizing and job loss. Terrorism and war. Personal loss or tragedy. Chronic stressors at home or in the workplace.  Given the increasing complexities and turbulence of modern life, building the resilience we need to survive and thrive in such an environment is a critical necessity. Understanding the road to resilience is not only important for individuals but also for families, teams, and organizations.


In this program, we will look at key aspects of resilience and explore strategies for building this vital human capacity. If you are managing projects that impact others, this program has something for you. If you are being directly impacted by change in these turbulent times, this program is specifically for you. Please join us.


About the Author

Carol Lischalk, MA, is President of Creative Interchange Institute, Inc. As an organizational consultant Carol has more than 15 years experience helping people effectively manage and respond to change while increasing their capacity for growth. She works with clients engaged in major change efforts including technology-based change, culture change, merger and acquisition activities, and business process improvement efforts. Since 2000, Carol has been an associate of a global consulting network providing change management support to key organizations in the high-tech industry. She particularly enjoys working with teams of people who are looking for ways to become more effective in working together.

Carol earned her masters degree in Organizational Psychology and Psychological Assessment. Her undergraduate degree combined Applied Behavioral Science and Information Technology.


- 6:00 - 7:00 p.m. Networking & Registration (no cost)

- 7:00 - 7:10 p.m. Overview of C-SPIN and Introductions

- 7:10 - 8:10 p.m. Presentation

- 8:10 - 8:30 p.m. Question and Answer Session

Future Program Schedule

Thursday, February 3rd 2005 1:30 to 5:30 pm
Rubloff Auditorium,  25 East Pearson (~820 N. Wabash)
"Reducing project failures with Value-Driven Project Leadership"
Gezinus J. Hidding, Ph.D. et al.

Thursday March 3rd, 2005 5:00-9:00 PM
Vernon Area Public Library
"Estimating Return on Investment (ROI) of process improvement activity"
Anand Paropkari

Driving Directions

It's not the easiest place to find using the street address:


·         From I-294 Tri-State Tollway: Exit West on Half Day Road (Route 22). Proceed West on Half Day Road (Route 22) 4 miles, crossing Milwaukee Ave (Rt 21/45). Turn right at the first light west of Milwaukee Ave which is Olde Half Day Road/Barclay Blvd. The Vernon Area Public Library will be the first building on the left and the parking lot is on the left.


·         From Route 53: Exit east on Lake Cook Road. Continue east on Lake Cook Road about 5 miles and exit at Milwaukee Ave (Rt 21). Turn left (north) on Milwaukee Ave (Rt. 21) and proceed about 3 miles to Half Day Road (Route 22). Turn left (west) on Half Day Road (Route 22). Turn right at the first light west of Milwaukee Ave which is Olde Half Day Road/Barclay Blvd. The Vernon Area Public Library will be the first building on the left and the parking lot is on the left.

About C-SPIN

C-SPIN is made possible through the efforts of its Steering Committee. The Steering Committee is composed of: Fred Ballard, Alan Berow, Kathy Brown, Steve Coffman, Alan Cohen, Susan Davidowski, Larry Dribin, Ross Fraser, Bob Freer, George Gatsis, Tony Kvitek, Donna Miller, Bob Pauwels, Scott Stribrny, and Lance Welter.

C-SPIN is a leadership forum for the free and open exchange of software process improvement experiences and practical ideas. We promote achieving higher levels of process maturity, software quality and mutual respect. Companies, academic institutions, government organizations and individuals are invited.

For more information regarding this meeting, C-SPIN, or the steering committee, contact George Gatsis at or (815) 578-7638.

To receive future announcements electronically, send your e-mail address (include name, address, company, phone) to George Gatsis at