Chicago Software Process Improvement Network

(C-SPIN) Meeting


  See our future meeting at the end of this announcement
so you can mark your calendars now.


Wednesday, October 5, 2005

Informal Networking 6:00 – 7:00 PM

Presentation 7:00 – 8:30 PM


Schaumburg Township District Library

130 S. Roselle Road

Schaumburg, IL 60193


Process Improvement Isn't Always the Answer:
The Human Elements Behind Defect and Cycle Time Issues

Corinne Miller

Director, Global Functional Learning

Motorola, Inc.

A wise person once said...when you only have a hammer, everything looks like a nail. As software professionals, especially those who seek to make improvements, we need to be careful that process (aka "the hammer") isn't the only tool in our improvement kit.

We'll discuss how to recognize when there are human elements at play and how to work them in a software engineering environment. Real world example will be used and a brief job-aid will be provided.


About the Presenter

Corinne Miller is Director, Global Functional Learning for Motorola. She is responsible for providing multi-modal learning solutions that meet the functional development needs of Motorola employees. Her staff serves a broad employee base that includes engineering, research, sales & marketing, supply chain, quality and human resources. They are especially focused on creative problem solving and innovation.


Prior to joining Motorola University in 2002, Corinne led various engineering functions at Motorola, TRW Space and Defense, Rockwell Telecommunications and Northrop Defense Systems.  She has 25 years of experience in engineering including software development, engineering management, program management, systems engineering and business operations.  In 1997, she led the effort for Motorola’s first SEI SW-CMM Level 5 achievement and has been a key member of many corporate-wide process strategies such as Motorola’s enterprise staged-gate framework.


By blending her technical, entrepreneurial and business experience Corinne has been able to take an innovative approach to Learning. Her strategy and accomplishments were recently highlighted in the December 2004 CLO Magazine case study titled “Motorola: Innovations in Functional Learning.”


Corinne has a BS in Mathematics and Computer Science from the University of Illinois and an MS in Communication from Northwestern University.  She is an invited member of Northwestern University’s “Council of 100,” who mentor Northwestern undergraduates, graduates and young alumnae, and a member of the corporate advisory board of National Technological University.  Corinne, her husband George and their son Aaron live in Schaumburg IL.



6:00 – 7:00 p.m. Networking and Registration

7:00 – 7:10 p.m. Overview of C-SPIN and Introductions

7:10 – 8:10 p.m. Presentation

8:10 – 8:30 p.m. Question and Answer Session

Driving Directions

The library is at 130 S. Roselle Road 3.8 miles S. of Algonquin Rd (62). The meeting is on the second floor in the Rasmussen room. For more specific directions go to

Future Program Schedule

Monday, November 7th 2005, 4:00 – 7:00 PM

SBC Institute Auditorium, Hoffman Estates
”Programming Can Be Fun”

 Watts Humphrey

Location and presentation time are still being determined


No Program in December

About C-SPIN

C-SPIN is made possible through the efforts of its Steering Committee. The Steering Committee is composed of: Fred Ballard, Alan Berow, Kathy Brown, Steve Coffman, Alan Cohen, Susan Davidowski, Larry Dribin, Ross Fraser, Bob Freer, George Gatsis, Tony Kvitek, Karen Mermel,  Donna Miller, Bob Pauwels, Scott Stribrny, and Lance Welter.

C-SPIN is a leadership forum for the free and open exchange of software process improvement experiences and practical ideas. We promote achieving higher levels of process maturity, software quality and mutual respect. Companies, academic institutions, government organizations and individuals are invited.

For more information regarding this meeting, C-SPIN, or the steering committee, contact George Gatsis at or (815) 578-7638.

To receive future announcements electronically, send your e-mail address (include name, address, company, phone) to George Gatsis at