Chicago Software Process Improvement Network

 (C-SPIN) Meeting

AT&T Center Campus

AT&T Institute 2501 W. Eagle Way at

 Lakewood Blvd and Eagle Way, Hoffman Estates, IL 60196


Be sure to check the C-SPIN website ( to confirm details.

            Thursday, Jan. 10, 2008    Note the special DATE.

6:00 - 7:00 PM – Atrium: Registration, Networking, & Light Refreshments

7:00 - 8:30 PM – Auditorium (Room 129): Program


Program:  Avoiding Process Improvement Pitfalls (What NOT to do!)
Presenter:  Steve Huck, PMP
Quality Improvement and Optimization Lead - Slalom Consulting




            Many IT organizations pursue a variety of poor techniques and approaches while trying to achieve their Process Improvement objectives.  Stumbling on these "pitfalls" of Process Improvement can not only prevent your organization from achieving your desired improvement, but can also impact your organization well beyond the obvious disappointment.


Steve Huck, PMP, (Quality Improvement and Optimization Lead - Slalom Consulting) explores common Process Improvement “pitfalls” and discusses how these approaches can actually destroy the value your IT organization is providing to your business.  Steve will also discuss preventative techniques and approaches including real world guidance of how to manage your Process Improvement sponsor.  



About the Presenter

                Steve Huck, PMP, has over 10 years experience in IT Process Improvement.  He has assumed a variety of leadership roles within many large scale model-based IT development and service management Process Improvement implementations since 2000.  Steve has real world front-line experience helping over 20 organizations launch and execute successful process improvement programs including moving a 3,500-person IT organization from CMMI L1 to L4 in only 4 years.


Driving and Parking Directions

From I-90 Northwest Tollway, exit North on Barrington Road.Take Barrington Road to Lakewood Blvd (2nd light) and turn East (right) onto Lakewood Blvd. Turn right into the AT&T Campus Center’s West Employee Entrance (the first entrance past Eagle Way) and follow the signs to the West Parking Structures.

Parking is available in upper level parking lot W1 or covered lot W2. Look for parking spaces towards the west end of the parking structures.  The Institute Building, located across the road (west of the parking structures), is approximately a 3-5 minute walk from the parking structure. Visit for a map of the AT&T Campus Center.



About C-SPIN

C-SPIN is made possible through the efforts of its Steering Committee. The Steering Committee is composed of Alan Berow, Kathy Brown, Steve Coffman, Susan Davidowski, Nan Krull, Donna Miller, Steve Huck, and Robert Stalzer.


C-SPIN is a leadership forum for the free and open exchange of software process improvement experiences and practical ideas. We promote achieving higher levels of process maturity, software quality, and mutual respect. Companies, academic institutions, government organizations and individuals are invited. For more information regarding this meeting, contact Kathy Brown at For information about C-SPIN or the steering committee, contact Robert Stalzer at


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