C-SPIN / Meetings and Events / Previous Meetings
May 2, 1996
"The Value of Software Improvement ... A View From Level 4"
Karl D. Williams - Motorola University
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At present. The Presidential Task Force on Quality and Continuous Improvement has gathered data from 16 organizations who rate themselves at SEI CMM Level 4, some via CMM assessment and some via PMM. Regardless of the `officialness', much can be learned from these groups regarding new culture, quality of life and normal business issues of quality, customer satisfaction, cycle time, productivity and cost. The discussion will examine these points both qualitatively and quantitatively.
Karl is the Manager of Training and Consulting for Process and Quality at Motorola University. He has over 25 years of software, management, quality and consulting experience across several major industry areas. The author of a recent book entitled "Continuous Improvement And Reengineering ... A Better Way", Karl was an Adjunct Faculty Member at two major universities for 13 years. In 1990, Karl was chosen by President Bush as a founding member of the Presidential Task Force on Quality and Continuous Improvement. Karl holds a BS in Math/Computer Science and an MA in International Finance from the University of Pittsburgh.
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