C-SPIN / Meetings and Events / Previous Meetings
June 5, 1997
Implementing Process Improvement
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"Process Improvement - It Isn't Just for Software Anymore"
Jeannette M. Ross Riley, Fleet Mortgage GroupAs we focus on process improvement initiatives, we come to realize that the techniques we use touch many more aspects of our organizations than simply software development. We will take a look at some of these areas and give a brief summary on how to maximize process improvement efforts by raising the ceiling on the effectiveness of software process improvement techniques. We will also look at the key aspects of successfully introducing process technology into these other areas of our organizations.
"Experiences in using the Personal Software Process at AIS"
Robert Pauwels, Advanced Information Services Inc.The Personal Software Process (PSP) is a promising approach for improving the quality of work produced by software engineers. While many of the CMM Key Process Areas are targeted to management and the organizational level issues, the PSP addresses the engineering work and shows individual engineers how to improve their process. With teams of engineers "armed" with PSP skills, many of the CMM Key Process Areas can be readily addressed. Advanced Information Services will share their experiences of using the PSP and how it has helped to improve the capabilities of the organization through training and continued support.
Jeannette M. Ross Riley, Fleet Mortgage GroupJeannette brings 9 years of IT experience with her, including Applications Development, Applications Management, and 3 years of Process Development, where she has facilitated Process Development workshops and taught Introduction to Process Technology classes. She has spent the last 15 months working on the implementation of Change Management and the effects on Process Technology outside of software development. This experience has enabled her to share a broader prospective on process improvement techniques.
Robert Pauwels, Advanced Information Services Inc.Robert is the Branch Manager and Training Director at AIS in their Chicago regional office. As Training Director he is responsible for the development, acquisition, and delivery of training courses for the AIS training program. He has ten years of software development experience. In 1994 he became an SEI Authorized Personal Software Process Instructor. He has delivered PSP education to over 70 people for both internal staff and external customers.
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C-SPIN: Chicago Software Process Improvement Network