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September 4, 1997
A Comparison of ISO 9000 and the SEI Software Capability Maturity Model (SW-CMM)


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ISO 9000 / SW-CMM

"SW-CMM vs. ISO 9001"
Dean Fritz, Motorola
Dean will present an overview of both the SW-CMM and ISO 9001. To supplement his introduction to the two, he will summarize some of the industry comparisons of the SW-CMM and ISO 9001. SPIN attendees are encouraged to participate.

"Integrating ISO Into a CMM World"
Craig Smith, Motorola

Craig will present information regarding Motorola CIG's ISO 9001 certification, mainly some of the new and positive perspectives gained from a different focus than CMM.


Dean Fritz, Motorola
Dean Fritz received a Bachelor of Science degree majoring in both scientific Computer Science and general Business Administration from Carroll College, Waukesha, Wisconsin, in 1983. After graduation, Dean worked as a computer programmer for General Electric Medical Systems, Computed Tomography Software Engineering. He joined Motorola in July 1985. His role at Motorola has been that of a champion of software process engineering. Areas of contribution have included development, implementation, and measurement of software development policies, processes, and procedures. He is currently a Senior Staff Engineer in the Software Engineering Process Group within Motorola's Cellular Infrastructure Group, Wireless Network Solutions Group. He provides hands-on support for process improvement initiatives. Dean is a founding member of the Chicago Software Process Improvement Network (SPIN) steering committee.

Craig Smith, Motorola

Craig began his career with Motorola's Cellular Infrastructure Group in Arlington Heights, Illinois in January 1994. As a Senior Staff Engineer in the Software Quality Engineering Department, his job duties include: software process auditing, quality team support, software release evaluation and approval, and program coordinator for the monthly division quality meeting. He was part of the CIG team that helped the organization obtain ISO 9001 certification in June 1996. Craig also serves as an assessor for Quality System Reviews conducted for Motorola business units and key suppliers.
Craig's twenty five year career in quality assurance and software engineering began as a quality engineer with Western Electric in Denver, Colorado. Since that time he has held positions as: Business System Analyst, Data Center Manager, Project Administrator, Independent Software Developer, and Lead Engineer. Craig is a Certified Quality Engineer with the American Society for Quality (ASQ). He has a B.S. Degree in General Engineering from the University of Illinois and has completed graduate work at Illinois and California State University at San Bernardino. He is a member of both ASQ and the IEEE Computer Society.

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C-SPIN: Chicago Software Process Improvement Network